Terms of Service

Effective Date: 6/9/2025
Company Name: True Retirement Income
Website: www.trueretirement-income.com

True Retirement Income (“we,” “us,” or “our”) provides retirement planning services. By accessing or using our website and services, you agree to the following Terms & Conditions.

Use of Website

The content provided on www.trueretirement-income.com is for informational purposes only and should not be construed as individualized financial, investment, tax, or legal advice unless provided through a formal client relationship.

Your use of this website does not establish an advisory or client relationship.

We reserve the right to modify website content, services, or these Terms & Conditions at any time without notice.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name

Phone number

Email address

Mailing address

Retirement-related information you choose to share

Any additional information submitted through our forms

This information is typically collected when you:

Submit a form on our website

Request a consultation

Contact us directly

We may also collect limited technical data such as IP address, browser type, and website activity through cookies and similar tracking technologies to improve website performance and user experience.

How We Use Your Information

We use the information we collect to:

Contact you regarding retirement planning services

Schedule consultations

Provide customer support and follow-up

Improve our services and marketing efforts

Send educational emails if you have opted in

By submitting your information, you consent to being contacted by True Retirement Income using the contact details you provide.

No Guarantee of Results

Retirement planning strategies involve risk. We do not guarantee specific financial outcomes, investment returns, or future results. Past performance is not indicative of future performance.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of third-party websites.

SMS Terms & Conditions

Description of SMS Use Cases

By providing your phone number and opting in through our website, scheduling tools, or other communication channels, you consent to receive SMS messages from True Retirement Income.

These messages may include:

Appointment confirmations and reminders

Scheduling updates

Consultation follow-ups

Customer support communications

Message frequency: You will receive messages once a week and also varies based on your interaction with our services.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us.

Once you opt out, you will no longer receive SMS messages from True Retirement Income unless you opt back in.

Customer Support Contact

If you need assistance with SMS communications, you may:

Reply HELP to any message or contact us directly at:

Phone: 630-884-4500
Email: [email protected]

Message & Data Rate Disclosure

Message and data rates may apply depending on your mobile carrier and service plan.

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Age Restriction

You must be at least 18 years of age to use our services or opt in to receive SMS communications.

SMS Consent

True Retirement Income does not send unsolicited text messages and does not purchase or use third-party marketing lists.

Consent to receive SMS messages is not a condition of purchase.

SMS opt-in data and consent will not be shared with third parties or affiliates for marketing purposes.

Promotional text messages are only sent to individuals who have explicitly opted in to receive marketing SMS communications.

Marketing Communications

If you opt in, we may send you:

Educational retirement planning content

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers only as necessary to:

Operate our business

Communicate with clients

Deliver services you’ve requested

Comply with legal or regulatory requirements

SMS opt-in data and consent will not be shared with third parties for marketing purposes.

How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Information is accessible only to authorized personnel and trusted service providers necessary to operate our business.

Privacy Policy

Your personal information will be handled in accordance with our Privacy Policy.

You may review our Privacy Policy here:
www.trueretirement-income.com/privacy-policy

Your Privacy Rights

You may request to:

Access your personal information

Update or correct your information

Be removed from marketing communications

To make a request, contact us using the information below.

Contact Information

True Retirement Income
Website: www.trueretirement-income.com
Email: [email protected]
Phone: 630-884-4500
Business Address: 10 S 112 Schoger Dr, Naperville, IL 60564